Shipping and return policy
Anonymous shipping and billing
- It is impossible to know what the package contains without opening it.
- The sender name and address will reveal absolutely nothing about the contents.
- The credit card bill will not reveal what you have purchased.
- The credit card bill will not reveal from where you have ordered.
Returns and Exchanges
- Orders less then 10 test kits are shipped without a box.
- All orders are shipped traceable and requires a signature in order to receive the goods.
- Do not order to a box address unless you are certain that you can receive the goods.
- Courier shipments will be sent by the courier of our choice and may vary depending on destination and availability.
courier express applies to orders with a goods value above a certain
minimum amount depending on destination. Due to technical limitations,
this amount will be displayed at checkout time (before confirming the
- We are not responsible for lost or delayed shipments due to delivery companies mishandling of packages.
sales come from have 30-days warranty unless advertised differently. If
the item(s) you have ordered is defective, contact us within the
warranty period and we will replace the defective item(s) for you with
an item of equal functionality. In the event that a suitable replacement
is not available, a refund will be issued in the form of the original
payment method.Certain conditions and/or limitations apply to returns:
For more Information visit our returns and exchanges page.